Seminars

Implementing Quality Indicators: Moving from Theory into Practice

A national priority area for improving safety and quality in health care is better use of data to identify, learn from and prevent errors and system failure. The Council of Australian Governments has recently endorsed collection and reporting of performance indicators in the National Healthcare Agreement. Measurement is now an integral part of healthcare delivery. Quality indicators should represent strategically placed probes into the health system to assess how well a service or an individual is performing. They should be regarded as tools to be used as part of an overall strategy to drive quality improvement: a means to an end and not an end in themselves. This seminar will provide delegates with practical experiences from those who have implemented quality indicators in their institution or specialty area. It is designed to provide advice and guidance by sharing lessons learned from those who have used them to effectively introduce change and improve service delivery.

Venue: Kerry Packer Auditorium, Royal Prince Alfred Hospital, Missenden Road, Camperdown, NSW
Date: Thursday 11th June, 2009

Final seminar program and registration

Speaker presentations

Session 1: Setting the scene

• Ms Kathleen Ryan - Implementing Quality Indicators: The NSW experience
• Ms Belinda Emms - Update on the National Indicators Safety and Quality Project
• Mr Neville Board - National Indicators Safety and Quality Project: taking the next steps

Session 2: Building indicators into existing systems

• Mr Andrew Clarke - AusPSI indicators: using routinely collected administrative data to identify clinical indicators of safety & quality: a Victorian initiative
• Mr Mark Anns - Getting buy-in. Experience in setting up a work program to collect indicators
• Ms Kirstine Sketcher - Can indicators show the 'vital signs' of our service? Can poorly derived indicators drive quality improvement?

Session 3: Establishing new indicators

• Mr Colin Frick - A collaborative, systematic approach to measuring quality and safety in General Practice.
• A/Prof Jacqueline Close - Falls quality indicators
• Prof Peter Collignon -Infection control indicators: Staphylococcus aureus bacteraemia (SAB) and other Healthcare associated infections (HCAI) as hospital indicators

Session 4: The feedback loop

• Mr Tim Coombs - Mental health indicators
• Mr Jed Duff - Medication indicators: ADEs
• A/Prof Caroline Brand - Turning an indicator into action

Patient Consent and Transfusion

Venue: The Charles La Trobe Room, University of Melbourne
Date: Monday 17th August, 2009

Final programme and registration will be available shortly

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